FROM THE PRIVACY POLICY

Introduction

Our privacy policy is committed to the security of protecting your personal data, based on our principles and values, always ensuring the User's privacy.

Preamble

Personal Data

“Personal data” is information that identifies or can identify the User as a natural person. Personal data may be provided to 4C Innovation by the customer itself or by a third party data processor who provides us with this information.

You personal data may, in exceptional circumstances, contain information relating to a particular sensitive condition of the person.

Sensitive Personal Data

“Sensitive personal data” is data about racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person (individual).

4C Innovation does not collect or process any sensitive personal data.

Personal Data Controller

The “controller” is a natural or legal person responsible for decisions regarding the processing of personal data. 4C Innovation acts as the controller exclusively of the personal data stored in its database.

Personal Data Operator

The “operator” is the natural (physical) or legal person who carries out the processing of personal data on behalf of and in the interest of the controller.

Data Controller or DPO

The “person in charge”, generally called in the corporate world Data Protection Officer (DPO), is the person appointed by the controller to act in the communication channels between data subjects and the National Data Protection Authority (ANPD).

In what is contractually the responsibility of 4c Innovation, the person identified at the end of this document acts as the company's DPO.

4C Innovation platform user:

General term used to designate people who browse the Website of 4C Innovation.

4C Innovation Platform

Website: http://4ci.com.br

1. User consent for the collection, storage and processing of Personal Data

The collection, storage and processing of personal data by 4C Innovation is legally based on the consent of the data subjects.

Whenever necessary, consent may be requested again from the User for a specific action within the platform or for greater security of their data.

Further details on the effects of consent or how to revoke it will be present throughout this document. Privacy Policy.

2. Personal Data collected by 4C Innovation

2.1. User’s Personal Data

When contacting the 4C Innovation team via website or email, the User You will be asked to provide the following mandatory data about yourself:

- Name;

– Company;

– Contact details (email and telephone).

O User must be aware that the information provided by him may be characterized as personal data, if this data refers to an identified or identifiable natural person. The User is solely responsible for the veracity of the data provided, and will be subject to contractual and legal penalties if false data is provided.

3. Use of personal data by 4C Innovation

THE 4C Innovation uses the personal data collected to provide the best possible service to its users, which may include:

– Communication from the team 4C Innovation with the User;

– Making non-automated decisions about the interests of users of our services, within legal parameters;

– Resolve complaints, grievances and requests made by users of our services directly with the 4C Innovation, taking into account the considerations present in this Privacy Policy;

– Comply with legislation and other national and international standards and regulatory frameworks, and respond to judicial or administrative requests from the Judiciary or competent government bodies, such as the National Data Protection Authority (ANPD);

– Protect our operations, commercial or industrial secrets and protect ourselves from possible damages, including to defend our business against credit fraud, in accordance with article 7, item X of the General Data Protection Law.

As previously reported, the 4C Innovation uses your personal data for a number of different purposes, all of which comply with the regulatory principle of the purpose of providing the service(s) to the Users.

4. Processing of sensitive personal data

4C Innovation DOES NOT collect, store or process, as a rule, sensitive data of its users.

5. Sharing personal data with third parties

THE 4C Innovation does not share or sell personal data collected by the website with third parties. Any exception will require prior consent from the User.

6. Retention and processing of personal data

THE 4C Innovation ensures that appropriate procedures are being taken to manage your personal data and remove, anonymize or archive it when necessary.

In general terms, the 4C Innovation only keeps your personal data to:

– Comply with the purposes prescribed in this document Privacy Policy;

– Comply with our legal or regulatory obligations, and protect our rights under the law.

7. Your Rights over your Personal Data

As the holder of personal data, the User has rights protected by Brazilian legislation and respected by us, especially the rights provided for in Law No. 13,709/2018 – General Data Protection Law.

Your rights as a user include:

– Right to confirmation of the existence of processing of your personal data;

– Right of access to your personal data processed or stored by us;

– Right to correct incomplete, inaccurate or outdated data;

– Right to anonymize, block or delete data considered unnecessary or excessive, in accordance with the applicable legislation;

– Right to data portability, upon express request, in accordance with the resolution of the National Data Protection Authority, safeguarding the protection of our commercial or industrial secrets;

– Right to delete personal data processed with your consent, with the exception of the conditions permissive for the conservation of such data, conditions provided for in article 16 of Law No. 13,709/2018 – General Data Protection Law;

– Right to be informed about the public institutions and private institutions with which we share your personal data for the purpose of providing our service, under the terms and limits designated by legislation and by the National Data Protection Authority;

– Right to be informed when there is a possibility of no provide your consent and the consequences of your refusal;

– Right to revoke your consent, under the terms provided for by Law No. 13,709/2018 – General Data Protection Law.

Access to the requests mentioned below can be made through the website's support channels. 4C Innovation, especially the email: contato@4ci.com.br.

8. Personal Data Security

the 4C Innovation undertakes to adopt appropriate technical, physical, organizational and legal measures, consistent with national data protection legislation, for the purpose of protecting your personal data. To this end, 4C Innovation has hired the best cloud computing and hosting services in order to ensure the greatest possible security for your data. Users.

In the event of an information security incident that results in the destruction, loss, alteration, unauthorized access, or leakage of personal data, the 4C Innovation will immediately assess the risks to the rights of the holders of personal data. Communication to the holders and to the NATIONAL DATA PROTECTION AUTHORITY – ANPD will be carried out in accordance with article 48 of the General Data Protection Law, after assessing the aforementioned risks.

9. Changes to the Privacy Policy

Changes may occur to our privacy policy to adapt technical or legal issues to our service. In case of changes to the privacy policy of 4C Innovation, the User will be directly and expressly informed to provide new consent.

Our privacy and cookie policies are up to date and in compliance with Brazilian Law No. 13,709/2018 – General Personal Data Protection Law (LGPD).

THE 4C Innovation undertakes to use your personal data strictly for the purpose for which they were collected or, eventually, to comply with legal or regulatory obligations imposed on us by law, under the terms of article 7, item II of Law No. 13,709/2018 – General Law on the Protection of Personal Data.

Contact

David Escobar, DPO of 4C Innovation

(47) 9 9943–2666

david@4ci.com.br

COOKIE POLICY

GLOSSARY

Cookie

A cookie is a small text file that a website places on your computer, phone or any other device with internet access, containing information about your browsing on that website. Cookies are used to make browsing easier and simpler, and they do not damage your computer or device.

Local storage: 

Industry standard technology that enables a website or application to store and retrieve data from a user's computer, mobile phone, or other device.

Device identifier:

Codes that enable the identification of a mobile device, either persistently or transiently, such as the advertising ID or the operating system ID.

Processing of Personal Data:

Any operation carried out with personal data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

The use of cookies by the website 4C Innovation

Our cookies have different functions:

– Essential Cookies: some cookies are essential to access specific areas of our website. They allow navigation on the website and updating of its applications, as well as accessing secure areas of the website through login. Without essential cookies, services that require them cannot be provided.

– Analytical cookies: we use these cookies to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by personalizing our offer and quickly identifying and correcting any problems that arise during navigation.

For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on website usage, we may also use these cookies to highlight articles or services on the website that we think may be of interest to users. These cookies are used only for statistical purposes and analysis, and never collect personal information (personal data).

– Functional Cookies: We use functionality cookies to allow us to remember user preferences. For example, cookies prevent you from typing your username every time you visit the website.

In short, functionality cookies save user preferences regarding website usage, so that it is not necessary to reconfigure the website each time you visit it.

Cookie storage time

The cookies used may be:

– Permanent cookies: These are stored in the internet browser on your access devices (PC, mobile and tablet) and are used whenever the user visits the website again. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.

– Session cookies: are temporary and remain in your internet browser's cookies until you leave the site. The information obtained allows us to identify problems and provide a better browsing experience.

How to disable cookies

You can disable your cookies in your browser. Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or totally affecting your navigation on the website.

If you wish to block or delete cookies from this website, you can do so by modifying your browser settings. Although the settings for each browser are different, it is common to configure them in the “Preferences” or “Tools” menu. For more details on configuring cookies, see the “Help” menu of your browser.

General provisions

From time to time, we may need to change our Cookie Policy. We will notify you of any changes to the Cookie Policy. However, we suggest that you visit this page periodically to stay informed of any changes.

When browsing the Platform 4C Innovation and use its features, users accept all provisions of this Policy and other legal policies that are in force on the date of access. Therefore, it is recommended that users keep themselves updated.

Any tolerance regarding any violation of the terms and conditions contained in this domain will be considered a mere liberality and will not be interpreted as novation, invokable precedent, waiver of rights, tacit alteration of contractual terms, acquired right or contractual alteration.

If any provision of this Policy is deemed inapplicable or ineffective, the remaining rules will continue to apply, without the need for a judicial measure to declare such assertion. The terms described herein will be interpreted in accordance with Brazilian law.

Contact

David Escobar, DPO of 4C Innovation

(47) 9 9943–2666

david@4ci.com.br